The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Hammock Oasis
“Each room features a cozy hammock that’s perfect for lounging in the morning, surrounded by the relaxing sounds of nature.” view full review
Comfy Retreat
“Our room was incredibly comfortable, and the option to open the windows allowed us to enjoy the fresh air and views of the palm trees.” view full review
Thoughtful Water Supply
“The availability of potable water on-site was a fantastic bonus, adding to the overall convenience of our stay.” view full review
Serene Garden Bliss
“The hotel's beautiful garden provided a peaceful escape, enhancing our relaxation experience with lovely greenery and the occasional visit from adorable raccoons.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Services
Tours/Ticket assistance
Dining
Outdoor dining area
Spa & Leisure
Garden area
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 4 Entre Avenida 15 Y Avenida 10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
street view
Calle 4 Entre Avenida 15 Y Avenida 10,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
960 m
Zona Arqueologica Playa del Carmen
790 m
Museum
3D Museum of Wonders
960 m
Night club
Coco Bongo
960 m
Beach
Kool Beach Club
960 m
Church
Nuestra Senora del Carmen Catholic Church
960 m
Avenue With 14 Street 5a Downtown
Corazon de Mexico
740 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
720 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
800 m
Beach
Playacar
960 m
Gallery
Riviera Art Gallery
880 m
Gallery
La Galeria de Playa Art Gallery
1.1
km
Avenida entre 24 y 34 calles 5a
Caminarte
1.1
km
Beach
Mamita's Beach Club
1.9
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
520 m
Museum
Museo Frida Kahlo Playa Del Carmen
310 m
Av. Benito Juárez
Los Fundadores Park
480 m
5th Avenue 4th and 6th Streets
Sun Jaguar
170 m
5ta Avenida
Galeria de Arte 5ta Avenida
190 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
250 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
310 m
Aquarium
Aquarium Beach
960 m
Beach
INTI Beach
820 m
Night club
Club 01
270 m
Casino
Grand Riviera Casino
360 m
Mall
Paseo del Carmen Shopping Mall
380 m
15 Avenida Nte
Parque, Portal Maya
190 m
Spa Centre
Ferry Cozumel
390 m
Night club
Salon Salsanera
460 m
Night club
Mandala Playa del Carmen
500 m
Restaurants
La Brocherie
120 m
Avenida 15 Nte Entre Calle 4 y 6
CAPRESE Cremeria Gourmet
40 m
Calle 4 Nte #140 A entre 15 y 10
Falafel Nessya
190 m
Calle 6 Norte Between 10 and 15
Kaxapa Factory
390 m
Calle 10 Norte and 15-20 Avenida
Tortas del carmen
50 m
Avenida 15
Billy The Kid Taqueria
40 m
Calle 4 and Avenida 15
La Bombilla
40 m
Avenida. 15 esquina calle 4. Centro
Las Brisas
100 m
Calle 4 Nte 150 Centro
Pirates Cove
70 m
Avenida 15 Norte
La Valentina
100 m
Avenida Nte. 28
El Burrito Mojado
90 m
Avenue Nte. Entre 15 10 Y 10 Bis
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Friendly staff
Limited breakfast options
Early checkout limitation
8.2/10
Great
Rooms
8.0
Location
9.0
Service
8.8
Dining
6.7
Guest reviews
8.2/10
based on 6 reviews
8.3
8.3/10 based on 761 reviews
Geoffrey
United Kingdom,
April
2024
8.8/10
My stay at the hotel was delightful! The location is great, just a stone's throw away from the beach and surrounded by charming restaurants. The rooms are cozy and spotless, and the staff is incredibly welcoming. However, the dining experience left a bit to be desired with limited breakfast options. The facilities, especially the pool area, were well-kept and enjoyable, though the separate Wi-Fi fee was a downside.
Rooms
9.0
I loved my room! It had a little balcony with a hammock, and it was so nice and clean.
Service
9.0
The service was fantastic. Everyone was friendly and accommodating.
Location
9.0
The hotel's location is safe and very central, just a short stroll to Quinta Avenida with plenty of shops and restaurants nearby.
Dining
8.0
The included meals were delicious, especially the fresh juice and the best coffee I've had in Mexico.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
Daniel
United States,
April
2024
9.0/10
I absolutely loved my stay at the hotel! The rooms were super clean and had a nice home-y feel. Miguelina even left us adorable figures in the towels, making it extra special. The location was ideal, within walking distance to all the attractions we wanted to visit, yet tucked away from the bustling tourist spots. The service was superb, with the staff going above and beyond to ensure we had a wonderful time in Playa. However, the dining experience was a bit of a miss for me as I had to check out early and couldn't enjoy breakfast fully.
Rooms
9.0
The rooms were clean, cosy, and well-equipped, providing a comfortable stay.
Service
9.0
The staff were friendly and always ready to help, making our stay truly wonderful.
Location
10.0
The location was perfect, within walking distance to all the key spots and still quiet and peaceful.
Dining
8.0
I can't fully judge the breakfast, but for me, coffee, yogurt, and smoothies were great.
Facilities
9.0
The facilities were top-notch and met all our needs during the stay.
Great location
Limited breakfast options
Aaron
United States,
March
2024
8.2/10
I had a great time at this hotel! The rooms were nice and clean with very comfortable and big beds. The service was top-notch, with the staff being extremely helpful, especially the morning receptionist who went above and beyond. The location was fantastic, walking distance to everything we wanted to do but still peaceful. The dining experience was basic, but the Mr Dog restaurant nearby was a favorite. Overall, a wonderful stay with a few minor issues.
Rooms
8.0
The rooms were nice and clean, and the bed was very comfortable.
Service
9.0
The staff were all very kind and extremely helpful, especially the morning receptionist.
Location
9.0
The location was ideal, within walking distance to the beach and everything we wanted to do.
Dining
7.0
The dining was basic, but the Mr Dog restaurant nearby was great for breakfast and dinner.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Les
United Kingdom,
November
2023
7.8/10
I stayed at this hotel located upstairs, which was a bit tiring with many stairs to climb, but the room itself was large with a generous bed and bathroom. The windows had flimsy locks, making me feel a bit uneasy about security. The staff did not assist with luggage, which was a downside.
Rooms
7.0
The room was large with a generous sized bed and bathroom, but the stairs to reach it were a lot to handle.
Service
8.0
The service was friendly and adequate, and the staff was helpful. However, the fact that they couldn't provide another room key was a bit inconvenient.
Location
9.0
The location was great, just steps away from restaurants and the beach. Perfect for those who enjoy the sea. It was also close to the 5th Avenue for evening walks and near the ADO bus station.
Dining
7.0
The breakfast included a simple meal of bread with jam, yogurt, and coffee. It could have been improved with more variety like fresh fruits or sliced ham and cheese.
Facilities
8.0
The hotel offered convenient services like room service, car hire, grocery shopping, and various shuttle options.
Carl
United States,
September
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were very pretty with a nice little sitting area outside, but being located upstairs meant dealing with many stairs, and the staff didn't assist with luggage. On the bright side, they were spacious and equipped with air conditioning, kept very clean. The service was amazing with very friendly and helpful staff members, offering various convenient services. The location was ideal, close to restaurants and the beach, perfect for those seeking sea adventures or a leisurely stroll. However, the breakfast was basic, and the dining options were limited. Despite this, the value for money was decent, and the overall experience was positive.
Rooms
8.0
The rooms were clean and equipped with air conditioning and a nice little sitting area out front of the room.
Service
9.0
The service was very friendly and helpful, accommodating various needs.
Location
9.0
The location was great, a few steps from restaurants and the beach, and ideal for exploring Playa del Carmen.
Dining
5.0
The dining experience was lacking variety with minimal food options available.
Facilities
8.0
The hotel offered various essential facilities to ensure a comfortable stay.
Bernard
United Kingdom,
July
2023
7.2/10
The hotel offers clean, comfortable rooms but is affected by a loud bar playing music till early morning. The location is great, near restaurants and the beach, ideal for sea enthusiasts, although the dining experience is average. Service is friendly and helpful, with various convenient amenities available.
Rooms
7.0
The room, although small, was beautiful and clean, including the bathroom.
Service
9.0
The staff, particularly the morning receptionist, was kind, English-speaking, and very helpful.
Location
8.0
The hotel is centrally located, close to restaurants, the beach, and 5th Avenue for evening strolls.
Dining
5.0
Dining options were limited to bread, jam, yogurt, and coffee, but the location offered nearby restaurant choices.
Facilities
Facilities offered various services like room service, car hire, and shuttle services for convenience.
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